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Shipping & Returns

Shipping & returns.

Ordering is not yet open. Here is how we intend delivery and returns to work at launch.

01Made to order

Each fragrance will be composed and filled for its owner after an order is placed. Estimated production and delivery times will be shown at checkout once ordering opens.

02Delivery

Delivery destinations, carriers and costs will be confirmed at launch. Fragrance is subject to transport rules for flammable liquids, which may limit some destinations.

03Returns

Because every fragrance is personalised, it may not be eligible for change-of-mind returns. Your statutory rights are not affected, and we will always put things right if your order arrives damaged or incorrect.